Refund & Cancellation Policy

Last updated: 04 Sep 2026

This policy applies to fee payments made to Menaka Kanai Shishu Vidyamandir, whether paid in cash at the School office or online through this website.

1. Fee Payments

Fees are charged per the fee structure set by the School for each class and term. A receipt is issued for every payment, whether made in cash or online.

2. Refunds

Fees already paid are generally non-refundable, except in the following cases, at the School's discretion:

• A duplicate or accidental online payment for the same invoice
• A technical error where the payment gateway deducted the amount but the School's records do not show the payment as received
• An amount charged in excess of what was actually due

Approved refunds are made to the original payment method (for online payments) or by the School's standard refund process (for cash payments), normally within 7–14 working days of approval.

3. Withdrawal / Transfer

If a student is withdrawn or transferred out of the School during a term, any refund of fees already paid for that term is at the School's discretion and subject to its withdrawal policy communicated at the time of admission.

4. Requesting a Refund

To request a refund, contact the School office with your child's admission number, the invoice/receipt number, and the reason for the request.

5. Contact

For refund or payment questions, contact the School office at Hanshchara Para, Madhya Gurguria, West Bengal 743349.